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CHECK BALANCE & REDEEM GIFT CARDS

You can redeem your Gift Card or merchandise credit through our catalog or in any of our stores.

Check Your Balance

To check the balance on your gift card, please enter the 16-digit gift card number and the 8-digit PIN below.

Please enter a valid 16 digit gift card number

Please enter a valid 8 digit PIN number

Paper Gift Certificates balances cannot be checked online and are only redeemable by calling Customer Service at 1.855.801.9430.

Printed gift certificates and merchandise credits can be applied to store and catalog purchases only. Gift cards and eGift cards may be used at stores in the United States & Puerto Rico, by phone or online with west elm, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, Williams Sonoma, Williams Sonoma Home, Mark and Graham and Green Row. For more information, see our Terms and Conditions.